YEN: Building Confidence

One of the most important things that we can do as product designers and developers is ensuring that every interaction on the product builds confidence in the product and app itself.

This means that we should endeavor to spend time doing just that, even in the smallest ways.

A great example of this is when you upload large images or embed different media or even add big .gif files to YEN. The first version didn’t have any “visual” notification that your post was being updated so many folks were confused or anxious about the system.

Consequently, we’ve spent some time adding small animations and a small visual “ribbon” to let folks know that we’ve received the update and that it’s being updated in real-time for the user, like so:

This was both fun to build and highly effective… and it builds confidence in the product while ensuring a better experience.